The couch is a good size and you can add on additional ottomans which is a great when you re trying to figure out how much space you will have. I was never in the dark at any point of the process.
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I should have done my proper due diligence but their marketing led me to believe they were a reputable company that i could trust.
Joybird furniture reviews. I d give it 5 stars but i ve only had it for a week and i want to sit and lounge longer before giving it the full 5. Most of the reviews are mixed with some consumers saying they love their custom sofa while others say the couch they purchased is too hard or high to sit on comfortably. As an aside i find the reviews about the lack in f communication to be a bit puzzling.
Boy was i wrong. Joybird sent messages to me about every step of the design build process while my furniture was being made. Boy was i wrong.
There are not that many reviews of this company their services and their furniture at this time but those that are available are extremely positive. The reviews on their website are heavily filtered i feel misled. Joybird has been by far the worst customer service experience i have ever had.
Custom furniture or not it s all the same terrible experience with joybird poor quality and delays. On 04 30 2018 bbb confirmed that joybird had not obtained a necessary license from bureau of household goods and. See bbb rating reviews complaints more.
This brand does not bring anything to the table especially customer service. I should have done my proper due diligence but their marketing led me to believe they were a reputable company that i could trust. The reviews on their website are heavily filtered i feel misled.
I also want to add that the customer service team was exceptional to work with. And since this company appears to have an extremely beneficial return policy as well as available financing options it seems as though it could be a good fit for many different customers. Because joybird hasn t been around as long as wayfair or pottery barn there aren t many customer reviews available outside of the website to help you decide if it is a good place to buy a sofa online.
Furniture stores in san diego ca. Joybird has been by far the worst customer service experience i have ever had.
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